ALI: Management Track: Ch. 5 - Mastering Difficult Conversations
Advanced Leadership Institute-Management Track: Chapter Five- Mastering Difficult Conversations
The course will help the learner in defining accountability in the workplace and identifying the value of an accountable team. The learner will also learn how difficult conversations have a role in communication and how these conversations help to sustain an accountable team. This course will also provide the learner with skills to increase success during difficult conversations.
If you are interested in more than one Management Track chapter, please consider the full Advance Leadership Institute – Management Track course.
Successful completion of this course requires a score of 80% on the post-test.
**Please note that all programs require the participant to view the entire program prior to taking the final quiz and obtaining a course certificate.**
2023
Approved for 1.50 CRCE Hours.
SEMINAR OBJECTIVES
Identify the role of difficult conversations in building and sustaining an accountable team.
Define accountability in the workplace.
Identify steps to increase success during a difficult conversation.
Identify the value of an accountable team.
Recognizing when a difficult conversation is necessary.