"COPD Case Management By Respiratory Therapists" Lecturer: Krystal Craddock, BSRC, RRT-NPS, CCM. This lecture will give you a look at what RT COPD case managers at UC Davis have been doing to improve patient education and facilitate health care navigation and utilization to achieve better outcomes and cost savings. A review of the COPD case management program including education, medication and treatment recommendations, and follow-up after discharge, along with four year data on readmission rates and cost savings will be presented. Item # CT20174