The course will help the learner in defining accountability in the workplace and to identify the value of an accountable team. The learner will also learn how difficult conversations have a role in communication and how these conversations help to sustain an accountable team. This course will also provide the learner with skills to increase success during difficult conversations.
Author: Dana Evans, MHA, RRT, RRT-NPS, FACHE
**Please note that all programs require the participant to view the entire program prior to taking the final quiz and obtaining a course certificate.**
Approved for 1.50 CRCE Hours.
SEMINAR OBJECTIVES
> Identify the role of difficult conversations in building and sustaining an accountable team
> Define accountability in the workplace
> Identify steps to increase success during a difficult conversation
> Identify the value of an accountable team
> Recognizing when a difficult conversation is necessary